Return Policy

Return Policy for Westila Private Limited

Time Frame: Westila Private Limited offers a hassle-free return policy with a 2-day window from the date of delivery. If two  days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging and do not remove the tag.

Initiating a Return: To initiate a return, please contact our customer support team at info@westila.com or call 9773650600. Provide your order number and the reason for the return. Our team will guide you through the return process.

Return Shipping: Customers are responsible for the return shipping costs. Please use a trackable shipping service and consider purchasing shipping insurance to ensure that we receive your returned item.

Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refund Timeframe: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of business days.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer support.

Contact Information: If you have any questions or concerns regarding our return policy, please contact us at info@westila.com or call 9773650600. Our customer support team is ready to assist you.

At Westila Private Limited, we value your satisfaction, and our aim is to provide a straightforward and transparent return process for our customers. Thank you for choosing Westila.