Terms & Conditions
Welcome to Westila! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.
- Acceptance of Terms
- By using the Westila website or purchasing products from us, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, please do not use our website or services.
- Product Information
- Exactness of the Product:
The images of items showcased on the website are for illustrative purposes only. The actual colour combinations of mobile covers and t-shirts may vary slightly depending on the customer’s screen resolution. All sizes and measurements of items are approximate, although we endeavour to ensure their accuracy to the best of our ability.
Exactness of the Product:
The images of items showcased on the website are for illustrative purposes only. The actual colour combinations of mobile covers and t-shirts may vary slightly depending on the customer’s screen resolution. All sizes and measurements of items are approximate, although we endeavour to ensure their accuracy to the best of our ability.
- Exactness of the Product:
- The images of items showcased on the website are for illustrative purposes only. The actual colour combinations of mobile covers and t-shirts may vary slightly depending on the customer’s screen resolution. All sizes and measurements of items are approximate, although we endeavour to ensure their accuracy to the best of our ability.
- Customization:
- No replacements or refunds will be provided for custom pieces due to size issues, except in cases where the product is faulty or damaged from our end.
- Customers are urged to review the size guide before placing an order.
- The colour of custom t-shirts and mobile covers may slightly vary based on the customer's screen resolution.
- Accuracy of Information: We strive to provide accurate descriptions, images, and prices for our products. However, we do not guarantee that all product descriptions, images, and prices are complete, accurate, or error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly or cancel the order and issue a refund.
- Availability: All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any product at any time without notice.
- Orders and Payment
- Order Acceptance: Your order constitutes an offer to purchase products from Westila. We reserve the right to accept or reject your order at our sole discretion. If your order is accepted, you will receive an email confirmation.
- Pricing and Payment: Prices for our products are displayed in [INR] and are subject to change without notice. Payment is required at the time of purchase, and we accept the following payment methods: [COD & Prepaid]. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.
- Taxes and Duties: You are responsible for paying all applicable taxes, duties, and other charges related to your purchase.
- Shipping and Delivery
- Shipping: We offer shipping to [Pan India]. Shipping costs and delivery times will be calculated at checkout and vary depending on your location and selected shipping method.
- Delivery: We aim to deliver your order within the estimated timeframe provided. However, delivery times are estimates only, and we are not responsible for delays due to factors beyond our control.
- Risk of Loss: Risk of loss and title for products pass to you upon our delivery to the carrier.
- Returns and Exchanges
Easy Returns & Refund:
- Single products/combo products are not eligible for return once delivered, except in cases of material or print defects.
- Refunds will be issued in the form of credit coins or a Westila gift card.
- Intellectual Property
- Ownership: All content on the Westila website, including text, images, graphics, logos, and designs, is the property of Westila and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
- Trademarks: The Westila name, logo, and any other trademarks used on our website are owned by Westila. You may not use any of our trademarks without our express written permission.
- User Conduct
- Prohibited Activities: You agree not to engage in any activities that could harm Westila, our website, or other users. Prohibited activities include, but are not limited to:
- Unauthorized access to our website or servers.
- Disrupting or interfering with the security of our website.
- Using our website to distribute malware, viruses, or other harmful software.
- Engaging in any fraudulent or unlawful activities.
- User Content: If you submit any content (e.g., reviews, comments) to our website, you grant Westila a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content. You are responsible for ensuring that any content you submit does not infringe on the rights of others or violate any laws.
- Limitation of Liability
- No Warranties: Westila makes no warranties, express or implied, regarding the products sold on our website or the operation of our website. We disclaim all warranties to the fullest extent permitted by law.
- Limitation of Liability: Westila shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the purchase of our products. Our liability, if any, shall be limited to the amount you paid for the product that gave rise to the claim.
- Law and Jurisdiction:
- These terms shall be governed by the laws of India without reference to conflict of laws principles, and disputes shall be subject to the exclusive jurisdiction of the courts at Udaipur.
- Indemnification
- You agree to indemnify, defend, and hold harmless Westila and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including attorney’s fees) arising out of your use of our website, violation of these Terms, or infringement of any intellectual property or other rights.
- Changes to These Terms
- Westila reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website or purchase of our products after such changes constitutes your acceptance of the new Terms.
- Contact Information
- If you have any questions or concerns about these Terms, please contact us at:
Westila Customer Service
Email: info@westila.com